Cancellation and Refund Policy

We understand that plans can change. Please review our cancellation and refund terms carefully before proceeding with your booking.

Cancellation Policy

  • Cancellations made more than 7 days before check-in will receive a full refund.
  • Cancellations made between 3 to 7 days before check-in will incur a 50% fee.
  • Cancellations made less than 3 days before check-in are non-refundable.
  • No refunds for no-shows or same-day cancellations.

Refund Policy

  • Refunds will be processed within 7 business days.
  • Refunds will be issued to the original payment method.
  • If there was a payment failure, please contact support for assistance.

Exceptions

In case of unexpected events such as natural disasters, government restrictions, or other unforeseen circumstances, we offer flexible cancellation or rescheduling options. Please contact us for assistance.

How to Cancel

To cancel your booking, please contact us directly via phone or email. Provide your booking details for quicker assistance.

Policy Agreement